FREQUENTLY ASKED QUESTIONS

Where do the products get shipped from? 

Each of our retail partners stock their products in-store. So any product you purchase will be delivered to you directly from the retailer premises. 

What is your returns policy? 

If you're not happy with the product, then no worries! You can return it within 14 days of the order and we'll give you a refund. No questions asked. See our Shipping & Returns page for more details. 

How much will I be charged for shipping?

Shipping costs are $10 per order, even if orders come from more than one retailer. Free shipping for orders over $100. 

Do you ship internationally? 

At this stage, we only ship domestically within the contiguous U.S. 

Do I need to pay taxes? 

The purchaser will be responsible for any duties or taxes. 

I'm not sure about sizing. Can you help?  

Absolutely! We'd be happy to. Shoot us a note at support@boundsurf.com with the details.